Unified Communications in the Cloud
Mobile and fixed telephony integrated in a single platform. Monitor, record and analyze all your calls in real time with advanced reports and integrated AI.
Request your personalized quoteCommunication solutions tailored to you
Choose the modules you need and scale when you need it
Virtual Voice PBX
Extensions and telephony services per user with all virtual PBX functionalities
PerseFone360 Voice Extension
PBX user with corporate telephony capabilities
- Unlimited inbound and outbound calls
- Unlimited inbound and outbound calls
- Transfer, conferences, parking
- Transfer, conferences, parking
PerseFone360 Connect Extension
Complete extension Voice + All Digital Channels
- Everything from Voice Extension included
- Everything from Voice Extension included
- Access to all digital channels
- Access to all digital channels
AI Analytics
Transcription, summary, sentiment analysis and key topics
- Automatic call transcription
- Automatic call transcription
- AI-generated summaries
- AI-generated summaries
Call Recording
Call recording for landlines, mobiles, Teams and Channels
Telephony Apps
Telephony applications for PC and mobile (Softphone)
PBX Services
Modules and additional services at PBX level
Microsoft Connector
Integration with Microsoft Teams and Active Directory
CallCenter Module
Value-added features package for Call Center
Basic Multichannel
SMS and WhatsApp basic (entry level)
Digital Channels
Omnichannel agents for WhatsApp, Webchat, Email, Telegram, Instagram and Facebook
Entry Level Agent Package
WhatsApp and Webchat for agents
All Digital Channels Agent Package
WhatsApp, Webchat, Email, Instagram, Facebook and Telegram
- WhatsApp Business API
- WhatsApp Business API
- Customizable Webchat
- Customizable Webchat
CRM Connector
Integration with CRM for Channels agents
Bots and Automation
Flowbuilder and conversational bots to automate customer service
Flowbuilder Base
2 bots and 1,000 conversations/month included
- Visual drag & drop builder
- Visual drag & drop builder
- API integration with enterprise systems
- API integration with enterprise systems
Additional Bot
Additional bot for Flowbuilder
1,000 Conversations Package
1,000 additional conversations/month
3,000 Conversations Package
3,000 additional conversations/month
5,000 Conversations Pack
5,000 additional conversations/month
Artificial Intelligence
Smart Agents with integrated AI: Copilot, Assist and Agent
AI Copilot
Translation, conversation summary, text creation and correction
AI Assist
Assistant to answer questions with pre-loaded knowledge
AI Agent
Autonomous AI agent for bots with open conversations
- Autonomous open conversations
- Autonomous open conversations
- Personalized knowledge base
- Personalized knowledge base
Terminals and Hardware
Yealink and Snom IP phones and professional accessories
Yealink T33G
Desktop IP phone - Entry range
Yealink T46U
Desktop IP phone - Mid-high range
Yealink W73P
Wireless DECT phone - Base + Terminal
Yealink W73H
Additional DECT terminal for W73P
Blackwire 3225
Professional USB headsets
Poly Voyager 4320
Professional Bluetooth headsets
Snom D717
Snom desktop IP phone - Entry range
Snom D785
Snom desktop IP phone - High range
Snom M30+M400
Snom DECT system - Base + Terminal
Snom M30
Additional Snom DECT terminal
Snom M100+M10
Compact Snom DECT system
Snom M10
Snom M10 DECT Terminal
Why choose PerseFone360
Next-generation unified communications with integrated AI
Convergent platform
Unifies fixed, mobile, WebRTC and Microsoft Teams in a single solution. Seamless communications from any device, anywhere.
AI natively integrated
Automatic transcription, call summaries, sentiment analysis and virtual assistants. Artificial intelligence at the service of your communications.
True omnichannel
WhatsApp, Webchat, Email, SMS, Telegram, Instagram and Facebook integrated. Manage all your channels from a unified interface.
Intelligent automation
Conversational bots, visual IVR, Flowbuilder and automated workflows. Reduce costs and improve customer experience 24/7.
Scalability and availability
Cloud architecture with 99.9% SLA. Scale from 5 to 5,000 users without changing platforms. Guaranteed geographic high availability.
CRM and ERP integration
Native connectors with Salesforce, HubSpot, Dynamics, SAP and over 200 applications. Open API for custom integrations.
Recording and compliance
Call, screen and video recording. MiFID II, GDPR and industry regulation compliance. Configurable retention and encryption.
Expert 24/7 Support
Specialized technical team in communications available at all times. Free assisted migration and training included.
Telecommunications operator registered with CNMC. Sovereign infrastructure for your peace of mind.
Configure your ideal communications solution
Answer a few simple questions and we'll help you size the perfect solution for your business
How many employees does your company have?
Helps us size the right solution for you.
1-10 employees
Micro-business or startup
1-10 employees
Micro-business or startup
11-50 employees
Small business
11-50 employees
Small business
51-200 employees
Mid-size company
51-200 employees
Mid-size company
201-500 employees
Large enterprise
201-500 employees
Large enterprise
Over 500 employees
Corporation
Over 500 employees
Corporation
What telephony system are you currently using?
To understand your current situation and facilitate migration.
I don't have a PBX
Starting from scratch
I don't have a PBX
Starting from scratch
Traditional/analog PBX
Legacy on-premise system
Traditional/analog PBX
Legacy on-premise system
On-premise IP PBX
Asterisk, 3CX, Avaya, etc.
On-premise IP PBX
Asterisk, 3CX, Avaya, etc.
Cloud PBX from another provider
We already use cloud telephony
Cloud PBX from another provider
We already use cloud telephony
Mobile only
No PBX, mobile lines only
Mobile only
No PBX, mobile lines only
How many extensions or users do you need?
Includes all employees who will use the system.
1-10 extensions
Small team
1-10 extensions
Small team
11-25 extensions
Medium-sized team
11-25 extensions
Medium-sized team
26-50 extensions
Growing company
26-50 extensions
Growing company
51-100 extensions
Established company
51-100 extensions
Established company
More than 100 extensions
Large deployment
More than 100 extensions
Large deployment
Do you need integration with corporate mobile devices?
To include GSM in the solution.
No, fixed lines only
Fixed extensions only
No, fixed lines only
Fixed extensions only
Yes, some users
Only managers or sales staff
Yes, some users
Only managers or sales staff
Yes, all users
Entire staff with mobile
Yes, all users
Entire staff with mobile
What digital channels do you need?
Select the communication channels you will use.
WhatsApp Business
Support via WhatsApp
WhatsApp Business
Support via WhatsApp
Web chat
Chat on your website
Web chat
Chat on your website
Incoming email management
Incoming email management
Telegram
Support via Telegram
Telegram
Support via Telegram
Instagram DM
Instagram Messages
Instagram DM
Instagram Messages
Facebook Messenger
Facebook Messages
Facebook Messenger
Facebook Messages
Phone only
I don't need digital channels
Phone only
I don't need digital channels
Are you interested in artificial intelligence?
AI for transcription, summaries and call analysis.
Not interested
No AI features
Not interested
No AI features
Transcription and summaries
Basic AI (Copilot)
Transcription and summaries
Basic AI (Copilot)
Agent Assistant
Advanced AI (Assist)
Agent Assistant
Advanced AI (Assist)
Autonomous AI Agent
Complete AI with Agent
Autonomous AI Agent
Complete AI with Agent
Do you need call recording?
For compliance or training.
I don't need recording
No call recording
I don't need recording
No call recording
Some extensions only
Selective recording
Some extensions only
Selective recording
All calls
Full recording
All calls
Full recording
Do you need Call Center features?
Queues, VIP agents, wallboard, etc.
No, basic use
Standard PBX
No, basic use
Standard PBX
Basic features
Queues and agent groups
Basic features
Queues and agent groups
Complete Call Center
Wallboard, VIP, monitoring, etc.
Complete Call Center
Wallboard, VIP, monitoring, etc.
Do you use any CRM?
To integrate telephony with your CRM.
No CRM in use
No integration needed
No CRM in use
No integration needed
Salesforce
Salesforce integration
Salesforce
Salesforce integration
HubSpot
HubSpot integration
HubSpot
HubSpot integration
Zoho CRM
Zoho integration
Zoho CRM
Zoho integration
Other CRM
Other CRM system
Other CRM
Other CRM system
Do you need phone terminals?
IP desktop or wireless phones.
No, we'll use softphone
Apps and WebRTC
No, we'll use softphone
Apps and WebRTC
Some basic phones
Reception and common areas
Some basic phones
Reception and common areas
Phones for everyone
Full deployment
Phones for everyone
Full deployment
Wireless phones
DECT for mobility
Wireless phones
DECT for mobility
What support level do you prefer?
From basic support to managed services.
Basic support
Email and ticket during business hours
Basic support
Email and ticket during business hours
Standard support
Phone support Mon-Fri
Standard support
Phone support Mon-Fri
Premium 24/7 support
Priority attention
Premium 24/7 support
Priority attention
What's your approximate monthly budget?
It helps us adjust the proposal.
Less than 200 EUR/month
Tight budget
Less than 200 EUR/month
Tight budget
200-500 EUR/month
Moderate budget
200-500 EUR/month
Moderate budget
500-1,500 EUR/month
Medium budget
500-1,500 EUR/month
Medium budget
1.500-5.000 EUR/month
High budget
1.500-5.000 EUR/month
High budget
Over 5.000 EUR/month
No defined limit
Over 5.000 EUR/month
No defined limit
Final step: your contact information
We'll send you a personalized proposal based on your communication needs
Ready to transform your communications?
Contact our team and we'll help you design your ideal communications solution
Request your personalized quote