PerseFone360

Communications Unified in the Cloud

Telefonia movil and fixed integrated in a unica platform. It monitors, it records and it analyses all your calls in real time with report advanced and IA integrated.

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Telefonia IP in the cloud
Integracion fixed-movil
IA integrated
Support 24/7
99.9
SLA Guaranteeed
50K+
active Extensions
24/7
Support tecnico
IA
Integrated nativamente

Solutions of comunicacion to your measure

Chooses the modulos that need and scale when you need it

Virtual Switchboard Voice

Extensions and services of telefonia by user with all the functionalities of virtual switchboard

Extension PerseFone360 Voice

User of switchboard with capacities of telefonia corporate

  • Calls entrantes and salient boundless
  • Calls entrantes and salient boundless
  • Transfer, conferences, parking
  • Transfer, conferences, parking
All included

Extension PerseFone360 Connect

Extension complete Voice + All Digital Channels

  • All the of Extension Voice included
  • All the of Extension Voice included
  • Access to all the digital canals
  • Access to all the digital canals
IA

IA Analytics

Transcripcion, round-up, analisis of feeling and key topics

  • Transcripcion automatica of calls
  • Transcripcion automatica of calls
  • Resumenes generated by IA
  • Resumenes generated by IA

Grabacion of Calls

Grabacion of calls for fixed, moviles, Teams and Channels

Apps of Telefonia

Applications of telefonia for PC and movil (Softphone)

Services PBX

Modulos and additional services to level of switchboard (PBX)

Teams

Microsoft Connector

Integracion with Microsoft Teams and Actuate Directory

Contact Center

Modulate CallCenter

Pack of provision of value anadido stops Call Center

Multichannel Basico

SMS and WhatsApp basico (entry level)

Digital Canals

Agents omnicanal for WhatsApp, Webchat, Email, Telegram, Instagram and Facebook

Pack Agent Entry Level

WhatsApp and Webchat for agents

Complete

Pack Agent All Digital Channels

WhatsApp, Webchat, Email, Instagram, Facebook and Telegram

  • WhatsApp Business API
  • WhatsApp Business API
  • Webchat personalizable
  • Webchat personalizable

Connector CRM

Integracion with CRM for agents of Channels

Bots and Automatizacion

Flowbuilder and bots conversational to automate the atencion to the client

Flowbuilder Basic

2 bots and 1.000 conversations/month included

  • visual Constructor drag & drop
  • visual Constructor drag & drop
  • Integracion API with business systems
  • Integracion API with business systems

Bot Additional

Bot additional for Flowbuilder

Pack 1.000 Conversations

1.000 additional conversations/month

Popular

Pack 3.000 Conversations

3.000 additional conversations/month

Pack 5.000 Conversations

5.000 additional conversations/month

Artificial Intelligence

Smart Agents with IA integrated: Copilot, Assist and Agent

AI Copilot

Traduccion, round-up of conversations, creacion and correccion of texts

Recommended

AI Assist

Assistant to answer questions with knowledge precargado

Enterprise

AI Agent

Agent IA autonomo for bots with open conversations

  • open Conversations autonomas
  • open Conversations autonomas
  • Base of knowledge customised
  • Basic of knowledge customised

Terminal and Hardware

Telefonos IP Yealink, Snom and professional accessories

Yealink T33G

Telefono IP of sobremesa - Range gone in

Popular

Yealink T46U

Telefono IP of sobremesa - half Range-tall

Yealink W73P

Telefono DECT inalambrico - Terminal + Base

Yealink W73H

Terminal DECT additional for W73P

Economico

Blackwire 3225

Auricular professional USB

Premium

Poly Voyager 4320

Auricular Bluetooth professional

Snom D717

Telefono IP of sobremesa Snom - Range gone in

Snom D785

Telefono IP of sobremesa Snom - tall Range

Snom M30+M400

System DECT Snom - Terminal + Base

Snom M30

Terminal DECT additional Snom

Snom M100+M10

System DECT Snom compact

Snom M10

Terminal DECT Snom M10

By that choose PerseFone360

Communications unified of New generacion with IA integrated

convergent Platform

Unifies fixed, movil, WebRTC and Microsoft Teams in a unica solucion. Communications without borders from any device, in any place.

IA Integrated nativamente

Transcripcion automatica, round-up of calls, analisis of feeling and virtual assistants. The artificial intelligence to the service of your comunicacion.

Omnicanalidad Real

WhatsApp, Webchat, Email, SMS, Telegram, Instagram and Facebook integrated. It manages all your canals from an interface unified.

Automatizacion Intelligent

Bots conversational, IVR visual, Flowbuilder and workflows automated. It reduces costs and improves the experience of the client 24/7.

Escalabilidad And availability

Architecture cloud with SLA 99.9%. Scale of 5 to 5.000 users without changing of platform. Tall availability geografica guaranteeed.

Integracion CRM And ERP

native Connectors with Salesforce, HubSpot, Dynamics, SAP and but of 200 applications. API Open for personalised integrations.

Grabacion And fulfillment

Grabacion of calls, screen and video. Fulfillment MiFID II, RGPD and sectorial rules. Retencion configurable And encriptacion.

Expert support 24/7

Squad tecnico specialised in available communications at all times. Migracion Assisted free and formacion included.

ISO 27001
RGPD Compliant
Support 24/7
Data in Espana
Group Air

Operator of telecommunications registered in the CNMC. Sovereign infrastructure for your tranquility.

Configures your solucion of ideal communications

Answers some simple questions and will help you to dimensionar the solucion perfect for your business

Those that employees has your company?

Helps us to dimensionar the solucion suitable.

1-10 employees

Microempresa or startup

1-10 employees

Microempresa or startup

11-50 employees

Pequena company

11-50 employees

Pequena company

51-200 employees

Average company

51-200 employees

Average company

201-500 employees

Big company

201-500 employees

Big company

But of 500 employees

Corporacion

But of 500 employees

Corporacion

That system of telefonia use at present?

To understand your situacion current and facilitate the migracion.

Do not have switchboard

Beginning from zero

do not have switchboard

Beginning from zero

traditional Switchboard/analogica

System legacy on-premise

traditional Switchboard/analogica

System legacy on-premise

Switchboard IP on-premise

Asterisk, 3CX, Avaya, etc.

Switchboard IP on-premise

Asterisk, 3CX, Avaya, etc.

Switchboard cloud of another provider

Already use telefonia in the cloud

Switchboard cloud of another provider

Already use telefonia in the cloud

Alone moviles

Without switchboard, only lineas moviles

Alone moviles

Without switchboard, only lineas moviles

Those that extensions or users need?

Includes all the employees that used the system.

1-10 extensions

Squad pequeno

1-10 extensions

Squad pequeno

11-25 extensions

average Squad

11-25 extensions

average Squad

26-50 extensions

Company in growth

26-50 extensions

Company in growth

51-100 extensions

Company established

51-100 extensions

Company established

But of 100 extensions

Big deployment

But of 100 extensions

Big deployment

Need integracion with moviles corporate?

To include GSM in the solucion.

No, only fixed

Alone fixed extensions

No, only fixed

Alone fixed extensions

If, some users

Alone directors or commercial

If, some users

Alone directors or commercial

If, all the users

All the staff with movil

If, all the users

All the staff with movil

That digital canals need?

Selects the canals of comunicacion that used.

WhatsApp Business

Atencion By WhatsApp

WhatsApp Business

Atencion by WhatsApp

Webchat in the web

Chat in your pagina web

Webchat in the web

Chat in your pagina web

Email

Gestion of emails entrantes

Email

Gestion of emails entrantes

Telegram

Atencion by Telegram

Telegram

Atencion by Telegram

Instagram DM

Messages of Instagram

Instagram DM

Messages of Instagram

Facebook Messenger

Messages of Facebook

Facebook Messenger

Messages of Facebook

Alone telefonia

do not need digital canals

Alone telefonia

do not need digital canals

interests You the artificial intelligence?

IA For transcripcion, resumenes and analisis of calls.

Does not interest me

Without functionalities of IA

does not interest me

Without functionalities of IA

Transcripcion and resumenes

IA basica (Copilot)

Transcripcion and resumenes

IA basica (Copilot)

Assistant for agents

IA advanced (Assist)

Assistant for agents

IA advanced (Assist)

Agent IA autonomo

IA complete with Agent

Agent IA autonomo

IA complete with Agent

Need grabacion of calls?

For normative fulfillment or formacion.

Do not need grabacion

Without grabacion of calls

do not need grabacion

Without grabacion of calls

Only some extensions

Grabacion selective

Only some extensions

Grabacion selective

All the calls

Grabacion complete

All the calls

Grabacion complete

Need functionalities of Call Center?

Tails, agents VIP, wallboard, etc.

No, use basico

Switchboard estandar

No, use basico

Switchboard estandar

Functions basicas

Tails and groups of agents

Functions basicas

Tails and groups of agents

Call Center complete

Wallboard, VIP, listens, etc.

Call Center complete

Wallboard, VIP, listens, etc.

Use algun CRM?

To integrate the telefonia with your CRM.

No use CRM

Without integracion necessary

No use CRM

Without integracion necessary

Salesforce

Integracion with Salesforce

Salesforce

Integracion with Salesforce

HubSpot

Integracion with HubSpot

HubSpot

Integracion with HubSpot

Zoho CRM

Integracion with Zoho

Zoho CRM

Integracion with Zoho

Another CRM

Another system CRM

Another CRM

Another system CRM

Need terminal telefonicos?

Telefonos IP of sobremesa or inalambricos.

No, will use softphone

Apps and WebRTC

No, will use softphone

Apps and WebRTC

Some telefonos basicos

Recepcion and common zones

Some telefonos basicos

Recepcion and common zones

Telefonos for all

complete Deployment

Telefonos for all

complete Deployment

Telefonos inalambricos

DECT for mobility

Telefonos inalambricos

DECT for mobility

That level of support prefer?

From support basico until services managed.

Support basico

Email and @ticket in labour schedule

Support basico

Email and @ticket in labour schedule

Support estandar

Support telefonico L-V

Support estandar

Support telefonico L-V

Support premium 24/7

Atencion prioritaria

Support premium 24/7

Atencion prioritaria

Cual is your monthly estimate approximated?

Helps us to adjust the proposal.

Less than 200 EUR/month

Estimate adjusted

Less than 200 EUR/month

Estimate adjusted

200-500 EUR/month

moderate Estimate

200-500 EUR/month

moderate Estimate

500-1.500 EUR/month

half Estimate

500-1.500 EUR/month

half Estimate

1.500-5.000 EUR/month

tall Estimate

1.500-5.000 EUR/month

tall Estimate

But of 5.000 EUR/month

Without limit clear-cut

But of 5.000 EUR/month

Without limit clear-cut

Ultimo step: your data of contact

will send You a personalised proposal based in your needs of comunicacion

Ready to transform your communications?

Contacts with our squad and help you to disenar your solucion of ideal communications

Requests your personalised estimate